We Review SWALEC - Energy Supplier

Electricity Business

SWALEC, along with Southern Electric, Atlantic Electric and Gas and Scottish Hydro-Electric form Scottish and Southern Energy. They have over nine million customers making them one of the largest energy groups in the country.

They are a nationally spread company with their Head Office in Perth, but with offices throughout the country as well.

They both supply raw energy and generate it through a number of power stations throughout the country then distributing it nationwide.

They lead the market in generating renewable energy, as they operate and own half the UK's generating stations of such power, including the country's largest wind farm.

Gas Network

The company own 50% of Scotia Gas Networks (SGN) who operate two of the largest eight regional gas distribution networks in the UK.

Telecom Business

Scottish and Southern Energy own Neos - a company providing network solutions to large companies, corporations and ISPs.

National Networks

Scottish and Southern Energy National Networks is a B2B supplier of electricity, gas, water and telecommunications networks for businesses.

The company also have major businesses in mechanical and electrical contracting, a retail online shop selling both white and brown goods, the largest gas storage business in the UK, and are licensed to install, own and operate gas infrastructure through their subsidiary, SSE Pipelines.

SSE is now part of the OVO group.

The Which? Customer Satisfaction Score

The customer satisfaction score is based on the responses consumers gave for both overall satisfaction and likelihood to recommend the supplier to a friend. Both questions are given equal weighting, and only those giving a valid response to both questions are included in the analysis. The responses are then analysed and scaled to give a rating between 0% and 100%. The survey was undertaken in 2013. Full details of the survey can be found on the Which website.

• Products offered by this company
• Energy
• Companies offering similar products
• Atlantic
• British Gas
• EBICO
• EDF Energy
• E.ON
• First:Utility
• Marks and Spencer Energy
• npower
• OVO Energy
• Scottish Power
• Scottish and Southern Energy
• Spark Energy
• SWALEC
• Utilita
• The Utility Warehouse

This content was last reviewed on 09/10/2023