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Atlantic Gas & Electricity Reviewed

Electricity Business

Atlantic Electric and Gas, along with Southern Electric, SWALEC and Scottish Hydro-Electric form Scottish and Southern Energy. They have over nine million customers making them one of the largest energy groups in the country.

As a company they are spread throughout the country with their Head Office in Perth, but also with offices in other parts of the UK.

They both supply raw energy, generate it through a number of power stations throughout the country and then distribute it.

They lead the market in generating renewable energy, as they operate and own half the UK's generating stations of such power, including the country's largest wind farm.

Gas Network

The company own 50% of Scotia Gas Networks (SGN) who operate two of the largest eight regional gas distribution networks in the UK.

Renewable Energy

The figures below represent the whole SSE group. Whilst the company still had a heavy reliance on coal they lead the 'Big 6' energy companies when it comes to Renewable Energy.

Source	SSE Group	UK Average
Coal	31.0%	26.7%
Natural Gas	27.0%	29.7%
Nuclear	3.0%	22.2%
Renewables	37.0%	19.3%
Other	2.0%	2.1%

Telecom Business

Scottish and Southern Energy own Neos, a company providing network solutions to large companies, corporations and ISPs.

National Networks

Scottish and Southern Energy National Networks is a B2B supplier of electricity, gas, water and telecommunications networks for businesses.

The company also have major businesses in mechanical and electrical contracting, a retail online shop selling both white and brown goods, the largest gas storage business in the UK, and are licensed to install, own and operate gas infrastructure through their subsidiary, SSE Pipelines.

The Which Customer Satisfaction Score?

The customer satisfaction score is based on the responses consumers gave for both overall satisfaction and likelihood to recommend the supplier to a friend. Both questions are given equal weighting, and only those giving a valid response to both questions are included in the analysis. The responses are then analysed and scaled to give a rating between 0% and 100%. The survey was undertaken in 2015. Full details of the survey can be found on the Which website

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This content was last reviewed on 03/10/2023